Background/Objectives:Patient satisfaction is one of the indicators of the quality of nursing care. The purpose of this study is to find out the level of satisfaction of patients with multiple myeloma with the quality of nursing care in oncology units.Methods:Data were obtained by a diagnostic survey method, using the Newcastle Nursing Satisfaction Scale. The survey was conducted among patients from four oncology departments in Poland on the day the patient was discharged or transferred to another unit. Participation in the study was voluntary and required patient consent. Patients were assured of the anonymity of their responses.Results:The study included 65 men and 75 women treated with chemotherapy and autologous hematopoietic stem cell transplant. Experiences and satisfaction with nursing care presented a level of 71.80 points and 74.46 points, respectively. The analysis showed no statistically significant differences between the groups in terms of treatment and gender. A statistically significant negative association was shown between age and nursing care experience score (r = −0.19;p= 0.024). Positive associations were shown between length of stay on the unit and rating of experience of nursing care (r = 0.23;p= 0.006) and satisfaction with nursing care (r = 0.26;p= 0.002).Conclusions:The experience and satisfaction with nursing care among patients treated for multiple myeloma in Polish oncology units is moderate. Efforts should be made to improve the quality of nursing care, especially taking into account the needs of the elderly.
背景/目的：患者满意度是衡量护理质量的重要指标之一。本研究旨在评估多发性骨髓瘤患者对肿瘤科护理质量的满意度水平。 方法：采用诊断性调查方法，通过纽卡斯尔护理满意度量表收集数据。调查在波兰四家肿瘤科病房的患者出院或转科当日进行。研究参与遵循自愿原则并需获得患者知情同意，所有应答均确保匿名处理。 结果：研究共纳入65名男性和75名女性患者，均接受化疗及自体造血干细胞移植治疗。患者对护理服务的体验评分与满意度评分分别为71.80分和74.46分。分析显示不同治疗方案及性别组间无统计学显著差异。年龄与护理体验评分呈显著负相关（r = -0.19；p=0.024），而住院时长与护理体验评分（r = 0.23；p=0.006）及护理满意度评分（r = 0.26；p=0.002）均呈显著正相关。 结论：波兰肿瘤科多发性骨髓瘤患者的护理体验与满意度处于中等水平。应着力提升护理服务质量，尤其需关注老年患者的特殊需求。
肿瘤(癌症)患者之家